Keeping Duncaster Safe

On this page you will find our COVID-19 guidelines and policies, as well as links and resources that may be helpful. Please check back often as information can change. We continue to ask visitors, residents and staff to use an abundance of caution, wash their hands and wear face masks for safety.

Updates From the CEO:

UPDATES

September 17, 2021
Message to Residents

September 2, 2021
Message to Residents

August 20, 2021
Message to Residents

August 13, 2021
Message to Residents

April 30, 2021
Message to Residents

Visitation Policies: Independent Living

The following guidelines must be followed; 

All visitors will be required to present proof of either

  • Vaccination completed more than two weeks before the visit, 

OR

  • A negative COVID-19 PCR test collected within 7 days of the visit.

Please note that:         

  • There are to be no more than 2 visitors allowed in an apartment at a time.
  • All visitors must be 18 years of age or older. 
  • Visitors are only in the resident’s apartment, not in common areas.
  • While not encouraged visitors may stay the night in the resident’s apartment. 

Visitation is open 7 days a week during the hours a receptionist is available to screen visitors.  Times for beginning the visit are:

  • Monday through Friday 10 a.m.-6 p.m.
  • Saturday and Sunday 10 a.m.-4:30 p.m.

PLEASE NOTE: If the positivity rate in Hartford County is over 10% and/or we have a new COVID-19 case in staff or residents, we will need to suspend indoor visitations until the rate drops below 10% and we have no positive cases for 14 consecutive days. Please check back often as these rates change regularly

Visitation Policies: Assisted Living, Talcott Notch and Thistle Way

The following guidelines must be followed; 

All visitors will be required to present proof of either

  • Vaccination completed more than two weeks before the visit, 

OR

  • A negative COVID-19 PCR test collected within 7 days of the visit.

Please note that:         

  • There are to be no more than 2 visitors allowed in an apartment at a time.
  • All visitors must be 18 years of age or older. 
  • Visitors are only in the resident’s apartment, not in common areas.
  • While not encouraged visitors may stay the night in the resident’s apartment. 

Visitation is open 7 days a week during the hours a receptionist is available to screen visitors.  Times for beginning the visit are:

  • Monday through Friday 10 a.m.-6 p.m.
  • Saturday and Sunday 10 a.m.-4:30 p.m.

PLEASE NOTE: If the positivity rate in Hartford County is over 10% and/or we have a new COVID-19 case in staff or residents, we will need to suspend indoor visitations until the rate drops below 10% and we have no positive cases for 14 consecutive days. Please check back often as these rates change regularly.

Visitation Policies: Dogwood at Caleb Hitchcock Health Center

Due to the fluid nature of the visitation status at Caleb Hitchcock Health Center at Duncaster, please call (860) 726-2400 in advance of any visit.

Visitation Policies: Caleb Hitchcock Health Center at Duncaster

Due to the fluid nature of the visitation status at Caleb Hitchcock Health Center at Duncaster, please call (860) 726-2400 in advance of any visit.

Where to Get a Covid-19 Test
Links & Resources:

Links & Resources

State of Connecticut COVID-19 Response
For the most up-to-date information from the State of Connecticut on COVID-19, including FAQ and other guidance and resources.Individuals who have general questions that are not answered on the State’s website can also call 2-1-1 for assistance. This state hotline is available 24 hours a day and offers multilingual assistance and TDD/TTY access. The hotline is intended to be used by individuals who are not experiencing symptoms but who may have general questions related to COVID-19. Anyone experiencing symptoms is strongly urged to contact their medical provider.

CT Coronavirus Health & Safety Tips

Connecticut Travel Advisory

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General Information:
(860) 726-2000

Caleb Hitchcock
Health Center
General Information:
(860) 726-2400

Caleb Hitchcock
Health Center
Admissions:
(860) 726-2405

Hartford Healthcare
Clinic at Duncaster
(860) 380-5150

Human Resources
and Job Applicants:
(860) 380-5107

Sales & Marketing:
(860) 380-5006